The Real Cost of Distraction
If you pay someone for eight hours and they are distracted for five, you are paying for time, energy, knowledge and money that never reached the work, and nothing changes until leaders realize that rather than merely know it.
Dandapani makes the case to leaders by pricing distraction: the hours wasted, the flow lost, the communication that breaks down. He then draws the line between knowing something and realizing it, and says leaders have to focus themselves before asking their teams to.
What this talk covers
- The first step with leaders is making the case: what is the cost of distraction in time, energy and money.
- A lead designer sketching a fall collection loses her flow when someone interrupts to ask where the photocopy paper was moved to, and it happens daily because no system exists and no one has been taught how to focus.
- Knowing something changes nothing, while realization causes a complete shift in behavioral patterns; people watch relatives die, feel sad, and carry on as normal.
- When his guru died in the monastery he realized life is finite, which gave him clarity of purpose, then priorities, then the need to focus well on them.
- Leaders have to be the role model first, and the entrepreneur line about having ADD does not hold: a man who took his family business from nine figures to two billion gave him undivided attention for 90 minutes in a car.
If you're paying somebody eight hours to work a day and they're distracted for five hours, why don't you just pay them for the hours they actually focused?Dandapani
Questions
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Time, energy, information, knowledge, communication and money. If someone is paid for eight hours and is distracted for five, the company is paying for hours that were never focused.
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Because knowing is not realizing. Realization causes a complete shift in behavioral patterns, which is why leaders act only once they realize distraction is costing productivity, energy, time and the bottom line.
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No. He calls that a terrible narrative, and points to an entrepreneur who grew his family's business to two billion dollars and held a focused conversation for 90 minutes straight.
Transcript
694 words · 3:46
What's your experience being working with those leaders trying to get them understand that they might be even asking the wrong question. Yeah. I think the first thing for me, it's always making the case to them, you
know, making the case in the sense of what is the cost of distraction? How much time is being wasted? How much energy is being wasted? What is, how much money is being wasted?
If you're paying somebody eight hours to work a day and they're distracted for five hours, why don't you just pay them for the hours they actually focused? Yeah. You know, and think about the, you know, I
I remember working with this fashion design company in LA once, and the lead designer was telling me, you know, I'm sketching something, the fall collection, and then someone comes up to me and goes,
where do they move the photocopy paper to? So she turns around to answer that question, and then comes back, and she's lost her flow. Think what the cost of that is.
And this happening every day, because there's no system set up, no one's taught how to focus, there's no way to communicate if you're in a state of focus. And once I think leaders understand the cost of focus,
how much energy is being lost, how much information is being lost, knowledge, communication, then there's an impetus to do it.
Because if you just say you need to teach your companies to focus, they go like, well, yeah. Well, you need to do that. Where do you even start?
Yeah, exactly. Yeah, yeah, yeah, yeah. Yeah, we start with my book, but you know. Yeah.
Well, I got a Ted talk, highly for a keynote, a book. Exactly, and it's not complicated. We do things because once we realize something, what's the difference between knowing something
and realizing something? For me, a lot of people know things. Very few people realize something, and realization causes a complete shift
in behavioral patterns. When most people know that we all die, they see their dad die, they see their mom die, their cousin, their friend, and they go,
oh my god, and they're sad, and then they just carry on like normal, right? Whereas for me, when my guru died, when I was in the monastery,
it brought a deep realization that life is finite. It's not short, it's finite. There's a clear definitive end. And that made me get to a place of extreme clarity
as to what is my purpose in life? Have my purpose articulate my priorities in life. And now I need to learn how to focus and focus really well so that I can focus on my priorities that
have been defined by my purpose, where the byproduct of doing that is I live a more rewarding life, a more fulfilling life. not a happy life, but a happier life,
and be able to channel that finite time and energy towards things and people that truly matter in my life. So I think when leaders and companies realize, not just know, realize that distraction
is hugely costly to productivity, efficiency, energy, time, bottom line financially, then they will start to implement it first, be a role model to everyone down the chain,
and then start implementing. You can't tell your team to focus, and then you don't even focus yourself. Most leaders are guilty of this, and there's this really terrible narrative with entrepreneurs where they like to say, I'm an entrepreneur, so I have ADD, and I can be all over the
place. That's part of a trait of being an entrepreneur. I remember sitting in a car driving for two hours with a man that built his company up to $2 billion.
In the hour and a half we spoke in the car, he gave me his undivided attention and it showed me, look here's a person that took his family's business from nine figures to two billion and he can focus for 90 minutes straight. So there's no reason you have to say that you're an entrepreneur and you can't focus.